Wegmans Sub Shop Customer Service in Northborough, Massachusetts

Title: Sub Shop Customer Service Location: MA-Northborough-NORTHBOROUGH,9102 Shops Way,Northborough,MA 01532 Other Locations:

Our Sub Shop serves made-to-order submarines and wraps using delicious ingredients and freshly baked bread. In this area, you’ll work with a team to deliver incredible service and prepare fresh, great tasting meal solutions for our customers. If you have a passion for food and enjoy working in a fast-paced environment, then this could be the role for you! People (Who We Are)

Support, encourage, and respect co-workers Work with supervisor to set and achieve goals for development Comply with Wegmans Policies and Work Rules, as well as, federal and state laws Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations

Customer (What We Believe)

Proactively approach and service customers, answer questions and balance a variety of tasks Take and prepare customer orders accurately and on time Consistently grow product knowledge and stay up-to-date on new and featured items

Product (What We Do)

Follow Wegmans core recipes and job aides when preparing products to ensure a consistent outcome Maintain department appearance, rotate product, sustain product levels, properly shrink outdated product, check expiration dates, and ensure ingredients are prepped for efficient operations Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures

Work Environment

Work includes walking, standing for up to 4 hours without a break, repetitive hand and arm movements, bending, reaching, frequent lifting, and occasional heavy lifting, along with continuous interaction with customers and co-workers in a fast-paced environment. Work involves exposure to various work environments, including temperature changes. The average weight range of items lifted is 5-15 pounds with a maximum weight lifted of 50 pounds rarely. May be exposed to various allergens (things that may cause an allergic reaction) Work may include use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed. Preferred Qualifications

Customer service experience preferably in a food service, restaurant, grocery or retail setting Food preparation experience