W.B. Mason Company, Inc. Business Systems Analyst (eCommerce) in Brockton, Massachusetts

W.B. Mason Co. is seeking a Business Systems Analyst of eCommerce to join our growing team. You will report to the Business Systems Manager for eCommerce to help bridge the gap between the business needs and the technical requirements for system enhancement projects & requests. You will work in partnership with business leaders to identify & implement solutions to meet the needs of a growing business within their ecommerce applications and create next-generation site features. You will be responsible for the analysis of solution requirements, communication of these requirements to the development team, investigation of issues, and the facilitation of testing and ensuring quality of technical changes.

You’ll be joining a team of skilled professionals including .NET & Front End Developers, UI/UX Designers, Solution Architects, and Operational & Financial Business System Analysts. This is a great opportunity for a motivated individual with the right balance of technical and communication skills.

Essential Duties and Responsibilities

  • Analysis and Requirements Definition

  • Elicit business and functional requirements from a diverse set of stakeholders and effectively compile and document these needs for systems design and development

  • Add value by understanding the business partners needs and providing options and recommendations on how best to meet those needs

  • Distinguish user requests from the underlying true needs

  • Participate in solution definition

  • Draft user interface design for new systems

  • Identify data requirements for new systems or system modification

  • Participate in the solution architecture and technical design

  • Facilitate the decision process of build vs. buy and if buy participate in vendor selection process

  • Adhere to the Software Development Life Cycle

  • Validate that the requirements are covered by the solution

  • Participate in creating the test plans

  • Assist in User Acceptance Testing

  • Provide input to project plan and risk assessment

  • Participate in Quality Assurance and testing of new applications

  • Occasional travel required (less than 5%) - primarily within the northeast U.S.

  • All other duties as assigned

Knowledge, Skills and Abilities

  • Excellent written and verbal communication skills, including presentation skills, interpersonal and relationship management skills

  • Must be able to communicate effectively in both technical and business settings

  • Self-motivated, creative, passionate and able to acclimate into a fast-paced dynamic environment

  • Working knowledge of all aspects of Systems Development Life Cycle, Change Management, Release Management, Configuration Management, Quality Assurance and Testing, Requirements Gathering, Project Management, and Systems Analysis and Design

  • Self-directed and independent worker who can also lead cross-functional and cross-organizational projects

  • Familiarity with Relational Design, Object Oriented and Service Oriented Architecture is a plus

  • Proficiency with Microsoft Office

Education and/or Experience

  • BS/BA degree or equivalent

  • Bachelor's Degree in Technology related discipline preferred

  • 2-5 years business systems analysis or related eCommerce business experience

  • Demonstrated experience in business process development and improvement

  • Effective use of business modeling techniques: Process, workflow modeling and use cases

  • Experience in eliciting and documenting requirements resulting in quality deliverables with limited direction

  • Any experience with Microsoft Dynamics AX or current technologies .NET (VB and/or C#, ASP.NET) and SQL is a plus

  • Any experience with Adobe Marketing Cloud is a plus

  • Any experience with digital marketing solutions, specifically relating to email campaigns and online targeted advertising, is a plus

  • Any experience with web analytics solutions is a plus

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand, walk, speak and hear. The employee is frequently required to sit. The employee is frequently required to use hands/fingers for data entry and filing. The employee must be able to lift up to 20 pounds.

Requisition ID: 2018-1745

Shift Type: First Shift